Frequently Asked Questions

Handle is a concierge home management service that helps homeowners coordinate trusted home services through one simple relationship.

Yes. Many of our services can be booked individually, but members receive the best value, concierge support, and exclusive benefits.

A Handle Concierge will contact you within 24 hours to confirm your information and coordinate next steps.

A Handle Concierge will reach out within 24 hours to welcome you, answer questions, and coordinate your first service.

After purchase, your concierge will reach out to coordinate timing, confirm service details, and connect the right provider.

No problem. Your Handle Concierge can coordinate multiple services, appointments, and vendors for you.

Yes. Handle works with trusted providers and monitors quality across the service experience.

When applicable, yes. We carefully vet providers in our network and partner with professionals who meet our quality standards.

Depending on the service, you may not need to be home. Your Handle Concierge will coordinate everything with you in advance.

We accept all major credit and debit cards, and membership payments are securely processed through our online platform.

Your Handle Concierge is your single point of contact. If something isn't right, we'll work with you and the service provider to make it right.

We stand behind the quality of our network and strive to ensure every service meets our standards. If there's an issue, we'll work to resolve it promptly.

Yes. Members receive preferred pricing on additional services that aren't included in their membership.

Memberships are month-to-month unless otherwise noted.

Handle is currently serving Dallas–Fort Worth, with additional markets planned.